I worked for the Bose Corporation in a similar setting for a number of years and highly value this kind of product knowledge, attention to detail, and level of service that is often overlooked in other places I do business.
In a panic because my HTC EVO 4G would not accept a charge, I entered the store distressed. I conduct an incredible amount of business on my phone, being without it even a day sets me back tremendously. Mr. Carpenter approached me moments after entering the store, diagnosed my problem, began offering multiple solutions and was able to make wonderful recommendations based on a vast personal knowledge of your products. Additionally, he did everything he could to help me recover as much information from my phone as possible in its final dying moments.
This note is in regard to exceptional service I received lately from Anthony Carpenter at the Sprint store DBA Impact Wireless Inc #2 in Kailua-Kona, Hawaii.
I am incredibly impressed with Anthony Carpenter as a representative for your company. I've been a Sprint customer since 1999 and am consistently pleased with my treatment and service, but especially in this instance. Thank you for outstanding service.
Best service and highfully helpful. Lizzie and the manager Amaila both were helping me. I highly recommend one of them to help you when you go in there. Not only are they helpful but they are super friendly as well.
Sprint Store is a US Electronics Store based in Kailua Kona, Hawaii. Sprint Store is located at 74-5450 Makala Blvd #104, Kailua-Kona, HI 96740, USA.
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