Awesome place! Wicked service and very accommodating. I had issues with my sea-doo spark so they put me on a different machine asap. So apologetic about it but they ratified the issue right away. Plus provided some pretty good wake off their transport boat.Big MAHALO to the staff!
Snuba and Jet Ski was amazing! Guides were nice and informative about the whole island! Good price too
Instead of following the guide's instructions, I should have just relied on my boating experience and docked it myself. They need a better docking process. Instead of acknowledging that it was a mistake and accident, and misunderstanding, they just pressured me into agreeing to allow them to charge my card an additional $200 without showing me a quote for parts and labor. Bad experience. Bummer.
Very good experience ..they were nice set of people and we got lucky to see some dolphins too ..they took us around to see the dolphins..would recommend this to anyone ...
Over the last year since last reviewed the new owner has ran this business into the ground even though it's on the pier I'd recommend you just keep walking past and find something better to do with it by parasailing or something else
They charged me an extra $200 because the jet ski mirror broke because the guide gave me bad instructions. He told me to turn off the ski too early. He also told me to turn it to the right. A wave or current took the ski right into another jet ski and also banged my leg.
Big Island Water Sports is a US Store based in Kailua Kona, Hawaii. Big Island Water Sports is located at Kailua Pier, Kailua-Kona, HI 96740, USA.
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